| Shopping Cart |
| The cable we offer is only for general usage. Most people use USB Type-A & Micro USB. You can buy the general usage cables at your local store. If you need USB Type C, then you have to can buy USB Type C & Micro USB because the Micro USB on the mainboard is fixed and can not change. The assembly of the cable you buy locally is the same. |
|
| The QTY of the scanner parts is depending on the size, cost of parts, and the importance. |
|
| No, you can only receive full parts kit without assembly. The assembly manual is packed with the parts. You can assemble the scanner by yourself step by step. |
|
That make some differences between with or w/o options:
Poly & Sticker: If you do not buy, there is not poly and sticker on the position we designed for it. It works fine but not good for appearance.
Box & Bubble bag: there is no package after you complete the scanner assembly. If you want to sell it, it still needs to pack.
Silver PET Label: there is no Serial No that you can see on the scanner. It's not really important because you can get the Serial No via 5 sec. long press trigger. You will get it in the Disk Drive. |
|
| That means your order amount is over the maximum limits. Please contact us via Visitor Enquiry. We will offer you another payment method via wire transferring. |
|
| Shipping and Delivery |
| We use transparent bags to pack the parts. You can check the QTY without opening the bag. The small parts might get inside of the other parts. Turn the bag upside down then you might see it. |
|
| We will arrange the shipment around 3 working days after your regional sales reps emailed to you and if there is nothing changed for the shipping address and recipient. |
|
| Your order will be arranged very soon after we receive the payment. If you notice the address with mistakes, please email it to your regional sales reps after you receive the email from them. Please email it A.S.A.P. to avoid the shipment of the goods arranged already. |
|
| Setup and Repair |
| Please scan the Reset All Default barcode on the User manual to restore factory default. Some abnormal conditions occurred from the user set up but might be forgotten.
|
|
Make sure the barcode is correct. Recommend to scan the barcodes on various merchants for testing.
The second, there is one transparent Dust cover assembled in the Front Cover Kit. If fingerprints left on it through assembling, it will affect the barcode scanning. You can clean first or change another Dust cover. |
|
Please disassemble the scanner and re-assemble it again. Please notice that the USB cable must connect with the mainboard socket fastened(User Manual steps E).
Be awarded the USB cable should circle align the two sockets on the handgrip housing(User Manual steps G1). And make sure when the USB cable will not leave the mainboard when you pull it.
When you combine the bottom cover onto the end of the handgrip housing, make sure the cover does not crush the cable(User Manual steps G2). Please exchange the USB cable if it is necessary. |
|
If you finish the assembly of the scanner by following all the steps of the user manual, you have to prepare a working computer which can be Windows or Linux or any other OS available for USB HID keyboard. Plug the assembled scanner into the USB port available on the computer then the scanner beeps.
*The working time might be different when it is installed under a different OS. Some OS will install the driver first while you are plugging the scanner into the USB port.
Test it under any word processing software and then scan any barcode on the merchant you have on hand. If the barcode contents show, that means you did a good job on assembly. |
|
| Products and Specifications |
| Yes, you can customize the color and graphics you want to show on Poly Sticker. If you have the original picture, please contact us via Visitor Enquiry by the QTY you need. We will offer you the size and material of Poly stickers. If you don't have the designed picture, we will help you to do the Poly stickers you want. If you customize Poly stickers, you don't have to buy labels under Poly Sticker after that. |
|
| Physical Assembly |
Yes, you can mix the assembly of scanner parts from different batches of orders.
But still make sure the parts are not stored too long to be faded or deteriorated. |
|
When you assembled the trigger on the handgrip housing, you have to make sure the notch fits into the tenon joint on the handgrip housing.
Look into the trigger position on the handgrip housing, you can find the tenon joint just at the center inside the housing.
If you did not assemble it right, it will be broken when you put the mainboard and top cover on it.
|
|
You have to make sure the angle between the top cover & the handle with the trigger kit(Please check the F3 of the assembly manual F part) is suitable to let the hook on the top cover fit into the socket on the handgrip housing. If you find it stuck, that means you are doing the wrong way.
Hint: Hold the top cover and use your forefinger to push the cover curved part to the socket on the handgrip housing. |
|
| Order and Payment |
Yes, you can wire to our bank account but the wire transferring charge should be at your cost.
Please contact us via Visitor Enquiry and offer your Invoice No. We will offer you the Proforma Invoice for your payment references. |
|
You will receive the two notifications -
One is from Paypal for your payment status
Another is from our system for your order contents
And you will receive another letter from the regional sales reps to take care of your order & questions. |
|
| Business Project |
| Yes, you can buy the completed products assembled. There is MOQ required because of the assembly line activation. Please contact us via Visitor Enquiry, we will contact you soon. |
|
| We offer comprehensive products & extra-added value. After completing the order for the customized model, our sales reps will contact you and get the model no. you offered and check if it is available. While everything is ready, a user manual with your model no can be offered via email. It is free. |
|
| Yes, you can. But in order to ask our factory to make it under economic production, there is MOQ requested. Just contact us via Visitor Enquiry, the sales in charged will contact you soon. |
|
Yes, you can specify your favorite model No. There are very few MOQ requested
The model no. should be under 8 characters and can not duplicate with the other customers. We can check our database for you after you offer it to us. |
|
